How To Get Help

Thayer Computing Services should be your first stop for any computing needs at Thayer.

Please take a look at our extensive Help Pages for answers, instructions, and information about using computer resources at Thayer.

If you need technical assistance, the easiest way to request help is to email our support team at A member of the Computing Services Team will respond as soon as possible.

The Computing Support Office is located in MacLean M126. We are available for walk-in visits Monday through Friday, 8:30am – 4:30pm.

The Systems Administrators can be found in MacLean M227.

Mark Franklin is in Cummings 116.