Thayer School Computing Services supports all computing needs of the Thayer School community, including faculty, staff, graduate students, and undergraduates.

To request technical support, please email computing@thayer.dartmouth.edu or submit a request via our Web Help Desk system.

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Recent Blog Entries

August 15, 2013

In setting up our new View infrastructure, we’ve definitely had to work though many little issues with all the various moving parts. One issue that wasn’t a show-stopper, but was quite annoying was that after we set up a new pool, it was unable to do space reclamation on the desktops. After about 24 hours or so, we’d start getting these messages in the View Administrator event log:

Failed to perform space reclamation on machine desktop1 in Pool mypool

Once these started, we’d get them about once [snip...]

July 24, 2013

As I alluded to in the first post on our Desktop Virtualization pilot, our use case is pretty different from the typical one. In most businesses, they are using VDI on employee desktops. Most employees run simple low performance apps like web browsers and word processors, and each person is doing different tasks at different times. The ability to “over subscribe” a server is quite high, as it is unlikely that all employees will simultaneously run highly demanding operations.

In our [snip...]

July 9, 2013

The vast majority of our students now have Apple laptops. This is a challenge in an engineering school where heavily used applications such as Solidworks are Windows only. Additionally, some engineering applications are difficult to install, or are too resource intensive to work on an older laptop.

We offer a number of Windows labs with every application under the sun, but this is a limited resource, one that is often at capacity with a class or students trying to get a project finished. Our buildings are [snip...]